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Brand new, still in the crate.

Purchased for my pool/spa combo, I have decided to install my equipment indoors which requires a different heater. I initially went this direction for the extreme efficiency it offers. The heat pump, plus a natural gas burner is an excellent idea.

Here is the info from the website.

The UltraTemp ETi Hybrid Heater is the first of its kind in the U.S. to combine heat pump and gas-fired heating technology. The quick boost of a gas fire paired with the long-term efficiency of a heat pump delivers fast and economical pool heating options.

Available in propane or natural gas Gas heater has 93% thermal efficiency* — better than the industry standard of 84%

Built with the TitanTough™ Direct-Fire Titanium gas heat exchanger for corrosion-resistant and superior performance

Compatible with a Pentair automation system, set the perfect water temperature from a mobile device anywhere, anytime

Choose between four different modes (heat pump, gas heat, hybrid, or dual) yourself or rely on the heater’s built-in intelligence

*Gas engine measures 93% thermal efficiency when tested per ANSI Z21.56:19/CSA 4.7:19 2019 section 5.10.