Like new! Only been used for a few months. It was purchased as a spare room mattress, got a divorce, needed to use it for a few months, but I have a soft tissue disorder that requires a specialized kind of bed. It’s a great bed, very comfortable, I would be keeping it if it wasn’t for this medical need. It’s always had a mattress protector on it. I will include a heavy duty carrying case with handles. It was a little over $3000 new.