Building trust: The benefits of a complete KSL Profile
Discussed in this article
Whether you’re buying a new lawn mower or selling a vintage sofa, having a complete profile benefits both you and other users. It gives an air of credibility and creates a better user experience for everyone on the platform. This can help both buyers and sellers have more success using KSL Classifieds.
Your completed profile should include a profile picture, a short bio and identify verification. We'll ask you to upload an ID and take multiple selfies to verify your identity. Once confirmed, you'll receive a verification badge.
Disclaimer: While profile verification confirms that identification has been submitted, it does not guarantee that the user is who they claim to be or that transactions will be free from risk. Always follow our safety guidelines when interacting with others on the platform.
Trust and credibility
Nothing says someone is unreliable like a job half done. When it’s apparent who has and who has not completed their KSL Classifieds profile, it’s easier to choose to interact with someone who took the steps to verify. That’s why completing all verification steps for your profile can help you build trust online, especially within our local marketplace community. They are your neighbors, after all.

When seeing a verified seller, KSL users may feel more comfortable following through with a purchase. To add credibility, your KSL Classifieds profile should have a photo, short bio and verified contact information. And you can always use our secure Messages feature to communicate within the app.
Increased visibility
Stranger danger can (and should) cross over into the online space. Users may avoid profiles with no identifying information or suspiciously new accounts. Having a complete profile benefits you by helping other users feel more comfortable interacting with you.

A fully completed KSL Classifieds profile may create more traction, as buyers will see a verified seller on KSL as trustworthy. That being said, even with a verified profile, interactions with strangers online should always be done with caution.
Faster transactions
Transparency can lead to a more successful use of our platform, since users are more inclined to engage with someone who has a completed KSL Classifieds profile. It creates a sense of trust, making it less likely you will be passed by for someone else. This may help you buy or sell an item sooner.

Build your reputation
It feels nice knowing someone has been around the KSL Classifieds block for a while. It means your neighbors trust this person to have a good, honest reputation. Another way to build trust online is by completing your profile. It shows you care about creating safe interactions with your community and makes users more likely to accept offers.

Tips: How to improve your profile
Yes, you’ll need to add a picture. But not just any picture. While you won’t be adding this picture to a portfolio or resume, you’ll want to appear and sound professional.
Upload a photo
Your first step will be to upload your profile picture. Make sure the image is clear, with a neutral background. It doesn’t need to be sterile, as if it were your passport photo. Just make it clear enough to be able to see your face without other distractions.
Write a bio
Feel free to add some personality here, but don’t be profane or otherwise offensive. Keep it concise. Nobody has time to read a novel. “Sandy, UT native. Obsessed with my dogs. Mountain lover and cautious skier.” Something like this will do.
Verify your contact information
We will need you to verify your identity and contact information. This will require you to upload your photo ID and take three selfies to ensure your face matches your ID.
If you haven’t done so already, update or complete your profile today! It only takes a few minutes of your time.
